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Upcoming Webinar: Thursday April 4, 2019 at 11am PT / 2 pm ET

Adopt a Customer-Centric Approach to Reduce Risk with Post-Market Surveillance and Product Complaints

Learn how to integrate customer, product and quality data to manage customer complaints and drive quality
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Part 5 of 5 - the Propel Medical Device Executive Webinar Series

√ Part 1, OnDemand: Ready for new FDA PreCert program?
√ Part 2, March 9: When's the best time for QMS?
√ Part 3, March 21: You bought some software. Now what?
√ Part 4, March 28: Live Product Demo of Propel QMS

Being customer-centric in the medical device industry isn’t just about personalized healthcare or integrating IoT feedback into your next generation of devices. Customer centricity has a major role in reducing risk with your post-market surveillance and product complaints process. By having a much more streamlined process to gather customer feedback - both positive and negative - medical device companies can lower risk, improve regulatory compliance, reduce errors and increase customer responsiveness.

In this webinar, Miguel Tam of Propel will focus on the importance of putting your customers first and integrating customer feedback directly into your product quality processes and design reviews.

Join us on Thursday April 4, 2019 at 11am PT / 2 pm ET to learn the following:

  • How medical device companies can reduce risk by tying CRM, QMS and PLM (Product Lifecycle Management)
  • Real-world examples of companies who have streamlined customer complaints, CAPAs and engineering changes
  • A live demonstration of how Propel helps with customer complaints and post-market surveillance

Save your seat in our upcoming live webinar!

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Miguel Tam

VP Marketing
Propel

Miguel Tam

VP Marketing
Propel

Miguel Tam

VP Marketing
Propel